Event Services
Service Manual
Payment Policy
Payment for Services
INNOV8 INC requires payment in full at the time services are ordered. For your convenience, we will use an online ordering site to charge your account for services, which may include labor, material handling, or any applicable surcharge. Paperless payment is encouraged.
Discount Prices
To qualify for discount pricing, orders must be received with payment on or before the discount price deadlines. You will have the option to pay by e-check or credit card through our online ordering site once you check out.
Method of Payment
INNOV8 INC accepts MasterCard, Visa, American Express, check and bank wire transfer. Purchase orders are not considered payment. All payments must be made in U.S. funds drawn on a U.S. bank. Sponsors will be charged a $25.00 fee for returned checks. For declined credit and debit cards on orders submitted directly to INNOV8 INC and/or onsite, you will be charged an additional 5% of your total.
Third Party Billing
Each exhibiting firm is ultimately responsible for all charges incurred on its behalf. INNOV8 INC reserves the right to institute a collection action against the sponsor if the authorized third party does not pay. See Third Party Request Billing form.
Adjustments and Cancellations
No adjustments to invoices will be made after the close of the event. Refunds will not be provided for missing items reported after the event opens. All orders cancelled by the sponsor or due to the cancellation of an event or their non-participation may be subject to cancellation fees equal to 50% – 100% of the total order, based on the status of move-in, work performed and/or INNOV8 INC set-up costs/expenses. A minimum non-refundable deposit of $25.00 will be applied towards the invoice, unless there is a cancellation of your order.
Pay by Wire
If you need to pay by Wire, please reach out to b.maldonado@innov8.com.
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